Effective Date: 01/01/2026
Welcome to Wings Stainless Craft (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from Wings Stainless Craft
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment information (processed securely through payment providers)
Automatically Collected Information
We may also collect certain information automatically such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Cookies and usage data
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Deliver purchased products
- Provide customer support
- Send order updates and notifications
- Improve our website and services
- Prevent fraud and enhance security
- Send promotional emails (only if you opt in)
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments made through our website are processed using secure and trusted payment gateways.
Your payment details are encrypted and securely processed. We do not store full credit card or sensitive financial information on our servers.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may choose to disable cookies through your browser settings.
5. Sharing of Information
We may share your information only when necessary with:
- Payment service providers
- Delivery and logistics partners
- Website hosting or technical support providers
- Legal authorities when required by law
These third parties are required to protect your information and use it only for the services they provide.
6. Data Protection
We implement appropriate security measures to protect your personal information against:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.
7. Your Rights
As a user, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent to marketing communications
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Wings Stainless Craft
Phone: +254 711 698 884
Email: info@wingsstainlesscraft.co.ke
Address: Ladhies Road, Nairobi, Kenya