Last Updated: January 2026

Welcome to Wing Stainless Craft. These Terms and Conditions govern your use of our website https://wingsstainlesscraft.co.ke and the products and services we provide.

By accessing or using this website, you agree to comply with these Terms and Conditions.

1. About Wing Stainless Craft

Wing Stainless Craft specializes in the fabrication and supply of stainless steel kitchen and food service equipment for restaurants, hotels, institutions, and commercial kitchens across Kenya.

Our products include but are not limited to:

  • Stainless steel work tables
  • Commercial kitchen hoods
  • Stainless steel sinks
  • Food trolleys
  • Commercial cookers
  • Custom stainless steel fabrication

All products are manufactured or supplied based on customer requirements and specifications.

2. Use of the Website

By using this website, you agree that you will:

  • Use the website only for lawful purposes
  • Provide accurate information when making inquiries or requests
  • Not attempt to interfere with the operation or security of the website

Wing Stainless Craft reserves the right to restrict or terminate access to users who violate these terms.

3. Product Information

We strive to ensure that all product descriptions, specifications, and images displayed on our website are accurate.

However:

  • Product images may vary slightly from the final fabricated product
  • Custom fabricated equipment may differ depending on customer specifications
  • Product availability and pricing may change without prior notice
4. Orders and Quotations

Orders may be placed through:

  • Phone
  • Email
  • WhatsApp
  • Website inquiry forms

For custom fabrication projects, a quotation will be provided based on:

  • Project design and specifications
  • Materials required
  • Size and complexity of the equipment
  • Installation requirements

Production begins once the quotation has been approved and any required deposit has been received.

5. Pricing and Payments

All prices are quoted in Kenyan Shillings (KES) unless otherwise stated.

Payments may be made through approved methods such as:

  • Bank transfer
  • M-Pesa
  • Cash payment
  • Other agreed payment methods

For custom fabrication orders, a deposit may be required before fabrication begins, with the remaining balance payable before delivery or installation.

6. Delivery and Installation

Wing Stainless Craft may provide delivery and installation services depending on the project.

Delivery timelines depend on:

  • Product availability
  • Fabrication requirements
  • Order size
  • Delivery location

Customers will be informed of estimated delivery timelines once the order is confirmed.

7. Returns and Refunds

Due to the nature of stainless steel fabrication:

  • Custom fabricated items cannot be returned or refunded once fabrication has begun.

For standard products:

  • Returns may be accepted if the product arrives damaged, defective, or incorrect.
  • Return requests must be submitted within 30 days from the date of delivery.
    Proof of purchase may be required to process any return, exchange, or refund.

Please refer to our Return & Refund Policy page for full details.

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Product descriptions
  • Graphics
  • Logos

is the property of Wing Stainless Craft unless otherwise stated.

Unauthorized reproduction or distribution of website content is prohibited.

9. Limitation of Liability

Wing Stainless Craft shall not be liable for:

  • Indirect or consequential damages
  • Business losses resulting from delayed deliveries
  • Damages resulting from misuse or improper installation of products

Our liability is limited to the value of the purchased product.

10. Third-Party Links

This website may contain links to third-party websites.

Wing Stainless Craft is not responsible for the privacy policies or content of external websites.

11. Changes to Terms

Wing Stainless Craft reserves the right to update these Terms and Conditions at any time.

Updates will be posted on this page with the latest revision date.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Wing Stainless Craft
Website: https://wingsstainlesscraft.co.ke
Phone: +254 711 698 884
Email: info@wingsstainlesscraft.co.ke

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