Charcoal Barbecue Grill
Durable and portable charcoal barbecue grill by Wings Stainless Craft, perfect for outdoor cooking, nyama choma, hotels, and catering events.
- Delivery & Return
At Wings Stainless Craft, we are committed to delivering high-quality stainless steel products and fabrication services. This Return and Refund Policy explains the conditions under which returns, exchanges, replacements, or refunds may be issued.
By purchasing or ordering products from https://wingsstainlesscraft.co.ke, you agree to the terms outlined below.
1. Custom Fabricated Products
Many of our products are custom fabricated based on client specifications, including:
- Stainless steel work tables
- Kitchen hoods
- Commercial cookers
- Stainless steel sinks
- Food trolleys
- Custom kitchen equipment
Because these products are made specifically for each customer:
❗ Custom fabricated products cannot be returned or refunded once fabrication has started.
Customers are strongly encouraged to carefully review and confirm all specifications before approving fabrication.
2. Standard Products
For non-custom or standard products, returns and exchanges may be accepted under the following conditions:
- The product is defective or damaged upon delivery
- The product received is different from what was ordered
- The product is new or slightly used
- The product has not been heavily used, installed, or modified
Return requests must be submitted within 30 days of receiving the product.
3. Damaged or Defective Items
If your product arrives damaged or defective, please contact us as soon as possible.
You may be required to provide:
- Your order details
- Photos of the damaged or defective product
- A brief explanation of the issue
After review, Wings Stainless Craft may offer:
- Product replacement
- Exchange
- Repair
- Partial or full refund depending on the situation
4. Product Condition for Returns
We accept returns for:
- New products
- Slightly used products
Returned products must still be in good condition. Items that show significant wear, misuse, or damage may not qualify for a return.
5. Exchanges
Wings Stainless Craft accepts exchanges for eligible products.
Customers may request an exchange if:
- The product is defective
- The wrong item was delivered
- The customer prefers to exchange the product for another item
Exchange requests must be made within 30 days of delivery.
6. Non-Returnable Items
The following items are not eligible for return or refund:
- Custom fabricated equipment once production has started
- Products that have been heavily used, installed, or modified
- Products damaged due to misuse or improper handling
- Products returned after the 30-day return period
7. Refund Process
If a refund is approved:
- The refund will be issued to the original payment method where possible
- Refunds are typically processed within 7 days after approval
Wings Stainless Craft reserves the right to inspect returned items before approving refunds.
8. Order Cancellations
Orders may be cancelled before fabrication begins.
If fabrication or material procurement has already started, cancellation may result in partial charges to cover production costs.
9. Contact Us
If you have questions regarding returns, exchanges, or refunds, please contact us:
Wings Stainless Craft
Email : info@wingsstainlesscraft.co.ke
Call : +254 711 698884
- Ask a Question
KSh 23,500.00
Experience effortless outdoor cooking with the Wings Stainless Craft Charcoal Barbecue Grill, designed for durability, portability, and perfectly roasted meat. Crafted from high-quality, heat-resistant materials, this grill is built to last and withstand both home and commercial use.
Its durable construction ensures reliable performance, while the even heat distribution delivers consistently delicious results for barbecue, nyama choma, and other outdoor cooking needs. The portable design makes it easy to set up, transport, and store, making it perfect for backyard parties, catering events, hotels, and restaurant operations.
Easy to clean and maintain, this grill supports hygiene, durability, and long-term use, ensuring that every cooking session is efficient and enjoyable.
Key Features:
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Strong, heat-resistant materials for durability
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Reliable performance for home and commercial use
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Even heat distribution for perfect meat roasting
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Portable design for easy setup and transportation
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Ideal for barbecue, nyama choma, and outdoor catering
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Easy to clean and maintain, promoting hygiene
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Suitable for restaurants, hotels, and outdoor events
Popular Uses:
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Backyard barbecues and home cooking
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Outdoor catering and hotel kitchens
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Nyama choma gatherings and parties
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Restaurants and commercial food events
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